Privacy Policy

Enerdata is an independent research and consulting company in the energy and environment sectors.
This privacy statement covers the site under the domain https://estore.enerdata.net.

If users have questions or concerns regarding this statement, they should contact the individual listed below under "Contact Information".

This policy may change over time. See the “Notification of Changes” section for details.

Information collected
We ask for personal information when you buy products. The types of personal information that may be collected on these pages are: name, company name, title, mailing address, email address, phone number, fax number and credit card information.

This site also uses "cookies", certain bits of information that are deposited on your computer when you visit this site and sent back to this site when you visit again. Cookies give us information about how many people visit certain pages on the site. We also use cookies so you don’t have to re-enter your login address or password each time you return to our site. In certain instances, we also use cookies to track the area of the site that you are on when you register as a user. If you do not have cookies enabled, you can still use our site, but you will have to log in each time you return to the site.

Use of Your Information
We use your personal information to provide requested products to you and to help ensure that the information we provide to you is relevant to your specific needs.

When you buy a product, your information will be stored on our system to complete the buying process. It must be shared with an outside party in order to verify your credit card information. We also record information about your questions to us and your purchases so that we and you can keep track of what you’ve asked about or ordered directly on our site. Additionally, we may need to contact you about your questions and/or your orders.

We use email addresses to send you the Alerts or newsletters you’ve requested, to answer the email we receive and to communicate with you about publications which you have told us you would be interested in hearing about.

Other Parties' Collection and Use of Your Information
Enerdata does not communicate nor sell any information related to site visitors or clients to any third party.

Access to Your Information / Opt-Out / Unsubscribe
Users who no longer wish to receive our updates, newsletters and promotional communications may opt-out of receiving these communications by following the directions in the email or replying to the email with the word "unsubscribe" in the subject line of the email or by entering his email in the following form:



Should you want to see or change any information we have about you, go to the "My Account" page. You easily can change any information you’ve sent us.

Security
estore.enerdata.net is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that are located in controlled facilities. In addition, everything submitted to us is encrypted via Secure Socket Layer (SSL). However, we cannot guarantee the security of the information you transmit to us.

Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact:
Florence Dal
Information Systems
Enerdata sas
47 avenue Alsace Lorraine
38000 Grenoble - France
Phone: +33 4 76 42 25 46
Fax: +33 4 76 51 61 45
Web site URL: http://www.enerdata.net/enerdatauk/contact/

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our Web site for 30 days.

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